Refund Policy

WE GUARANTEE THAT THE ITEM IS AS DESCRIBED. RETURN WILL BE ACCEPTED 14 DAYS AFTER RECEIVING THE ITEMS. We always leave a positive feedback to my buyers. In case you are not happy with your purchased please email us and we would be happy to communicate and resolved any issue. There is no reason to leave any negative feedback as we accept a return and refund money back guarantee and your positive feedback is much appreciated. Return is accepted 14 days after receiving the items. If the items are brand new or unworn be sure when you return the items they should be in its original brand new shape and original packages. You are allowed to fit all the brand new shoes and walk with your new shoes several times and see if that hurts your feet or not be sure that you are fitting and walking with your new shoes on the flat area or on the carpet to avoid damages. Don’t remove the tag until you decided to keep your shoes. All clothes and garments that is in BRAND NEW condition you are allowed to fit them but please don’t remove the tags until you decided to keep them. All the return Items should be in its ORIGINAL BRAND NEW SHAPE WITH NO SIGN OF WEAR AND TEARS OTHERWISE 50% of the full payment will be deducted and 50% will be refunded. Items that are in PRE-OWNED condition return the items 14 days after receiving the items with NO QUESTIONS ASKS. All return items are at your shipping cost and refund money will be issued right after we received the return items. WE REQUIRED THAT YOU MUST CONTACT US FOR ANY CONCERN THAT YOU WANT TO KNOW BEFORE YOU BUY. IF SO, Buyer is responsible for shipping cost incurred shipping IF THERE IS SOME CASES THAT YOU NEED TO SEND THE products back TO US. If you are happy with the item, please help to leave us positive feedback with five stars satisfactory, thank you for your support. For any inquiries, please feel free to email or ask any question to us and we will respond within 24 hours business time.
As our customer, we believe you should feel good about your purchase. We provide you with detailed descriptions, pictures and exact detail and size so you can make an informed decision along with friendly Customer Support around the clock. Buy with confidence. All merchandise is guaranteed to be as described. Packages that are refused by the customer or undeliverable and returned to the seller will automatically be assessed a 30% restocking fee once package is received. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors.
Thank you for buying from us!!!